Reference

Terms and Conditions That Govern Your l805 Account

Before you open your account and explore our lobby — live tables, slots like Gates of Olympus, and our sportsbook — these terms set out exactly what you…

Binding on account openingCovers deposits via UPI, Paytm, PhonePeApplies where local law permitsUpdated terms notified by emailGoverned by applicable jurisdiction
l805 Terms and Conditions That Govern Your l805 Account
REACH OUR POLICY TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been handled contrary to these terms, our support team is available around the clock. You can reach us through live chat directly inside your account dashboard, via email for formal written queries, or through our help centre for self-service answers to the most common terms-related questions.

Team online

Live Chat

Start a live chat from inside your account dashboard at any time — our agents can clarify any clause, confirm account status, or log a formal terms-related complaint on your behalf.

Email Support

Send a written query to our support address for formal correspondence about your account terms, disputes, or requests that need a documented response within 48 hours.

Help Centre

Browse our help centre for answers to the most frequently asked terms and account-policy questions — no wait time, available in your browser or the mobile app at any hour.

HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security, and Your Rights Under These Terms

Your account data is held securely and accessed only by authorised l805 staff for the purposes described in these terms and our privacy notice.

Account Data Retention

We retain your account records for the period required by the jurisdiction under which your account operates.

Cookie Policy

Our platform uses session and analytics cookies to keep you signed in and to improve page performance.

Account Security

Your account is protected by password authentication and, where you enable it, two-factor verification.

Data Access Requests

To receive a copy of the personal data we hold on your account, submit a written request through live chat…

Correction and Deletion

If any detail on your account — name, address, contact number — is incorrect, contact support with valid proof and…

Dispute Resolution

Disputes about account activity, transaction outcomes, or these terms must first be submitted to our support team in writing.

Your Questions About These Terms, Answered

The questions below cover what these terms mean for your account day to day — from how changes are communicated, to how to request your data, to what happens if a clause is unclear or you wish to dispute a decision. If your question is not answered here, our support team can assist via live chat or email.

These terms become binding the moment you complete account registration and tick the acceptance checkbox. By opening an account you confirm you have read and understood every clause, including those relating to eligibility under local law.

We send a notification to the email address registered to your account before any material change takes effect. Continued use of your account after the stated effective date constitutes acceptance of the revised terms.

Yes. Submit a written data access request through live chat or email, including enough identity detail for us to verify the request. We aim to respond within 30 days with a full copy of the data we hold linked to your account.

Raise the issue with support in writing — live chat or email — within 14 days of the transaction date. Include your account ID and the transaction reference. If unresolved, the dispute escalation process described in these terms applies.

Yes, all deposits and withdrawals processed through UPI, Paytm, PhonePe, or any other method available in your account wallet are governed by these terms, including the transaction-limits and verification clauses.

Contact support in writing with a closure request. Any verified balance in your wallet will be settled via your registered withdrawal method before the account is archived. Data is then retained for the period required under your local jurisdiction's rules.

Where any clause is found to be unenforceable under the applicable local law of your jurisdiction, that clause is treated as severed from the rest of the terms, which remain fully in effect. Eligibility to hold an account always depends on local law.